Cancellation & Refund Policy
- Once installation is done www.rubyagencies.com will not accept return or replacement.
- Any duplicate transaction for unuesed product, company will process the refund in 7 days athe the expence of the customer.
- Customer can return the product at the time of delivery. Customer can ask for refund in case of product not delivered in 4 days. Ruby agencies are committed to deliver the product on time, but in case of non availability of product company will deliver the similar product of other brand with the consent of the customer only.
- In case of customer wants to cancel the order within upto 1 hour of placing the order there will be 3.5 % of total payment (towards online payment charges charges). If the product is dispatched, and customer wants to cancel the order, then the customer has to pay Rs 500 (towards cancellation charges) + 3.5% of total payment (towards online payment charges).
- In case a customer has received a damaged product, inform our call centre at the time of delivery at 0484 3040540, 0484 2560480. The company will issue a new product in place of faulty product.
The company will not entertain any refund , return in below cases :
- Physical damage of products.
- Products which are tampered and missing serial numbers
- Products defected which are not covered under manufacturers warranty.
- Products which are returned without any original packaging & original bill.
All Trademarks, Logos, Brands offered in www.rubyagencies.Com are the property of their respective owners. These brands are not affiliated with ruby agencies. Products shown in website may be different physically in colors and models.
We give our customers a complete solution for making the payments through :
- Credit card
- Debit Card
- Net Banking
- Cash On Delivery
- Flexi Payment ( EMI option through credit card as per bank guidelines)
Ruby agencies are committed to deliver the product within the given time.
- Ruby Agencies shall install inverters & Batteries on mains only. Any additional electricial work at home or office have to be finished before instalation. Additional charges will be applicable for repeated visit and instalation (Transport charges + Rs 500 for technician)
- UPS Batteries will be installed only with UPS.